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Frequently Asked Questions About Our Moving Services

Is there a minimum of hours required for your service?

When you book with us, we typically require a minimum charge of 4 hours for most services. However, depending on the location and the size of the move, we may be able to negotiate this requirement.

Which payment methods do you accept?

We gladly accept cash, Zelle, and card payments. There is a 12% convenience fee when paying with card.

Do Moving companies charge by the hour?

Our prices are based on an hourly rate, calculated by the total time spent on the job site. This includes all aspects of the move, ensuring you only pay for the services you receive. Here’s a breakdown of how our pricing works:

Hourly Rate Calculation

  1. Loading Time: The time taken to load your belongings onto the moving truck.

  2. Drive Time: The duration of the drive from your current location to your new destination.

  3. Unloading Time: The time required to unload your belongings at the new location.

The formula for our pricing is:

(Loading Time)+(Drive Time)+(Unloading Time)=Total Hours

This total is then multiplied by our hourly rate to determine the final cost of your move.

What is Double-Drive?

Double-Drive essentially involves doubling the drive time alone – the duration needed to travel from the pick-up to the drop-off location is multiplied by two. For instance, if the loading process takes 1 hour, the drive 1 hour (in a Double-Drive scenario, this becomes 2 hours), and unloading takes 1 hour as well, your total time spent would amount to 4 hours.

To break it down:

Loading: 1 hour

Drive: 1hour (Double Drive) = 2 hours

Unloading: 1 hour

Total Time: 4 hours

Are the movers able to disassemble my furniture?

Yes, for the most part, movers do take apart furniture. Our movers typically disassemble items such as beds, cribs, dining tables, office desks, and more. The primary reasons for this are to facilitate the move and to ensure the furniture can fit through doorways and other tight spaces. Sometimes, disassembling furniture can take longer than expected due to worn screws. When the shape of a screw is no longer intact, the screwdriver may have difficulty gripping it. Despite these challenges, our movers are experienced in handling such issues. 

 

For more information, read the following blog, "Do Movers Disassemble Furniture?" to learn more about the types of furniture movers typically disassemble.

What's included when you book with us?

Our standard rates include 2 skilled movers and a fully equipped truck. We provide moving pads to protect your furniture from any damage during the move. We supply an appliance dolly, two regular dollies, and two four-wheel dollies to facilitate the transport of heavy items. We also provide wardrobe boxes, making it easy to move your clothing without the hassle of packing and unpacking. We offer power tools to disassemble and reassemble your furniture as needed. Finally, we also provide straps to secure all your belongings inside the truck, preventing any shifting or damage during transit.

Can the movers unmount my television?

Yes, our movers are able to dismount your television for you as part of the moving process. However, please note that they will not be able to mount it back on the wall at your new location. We recommend hiring a specialized technician or handyman for the mounting service to ensure it is done correctly and securely.

Have questions about how we keep your TV safe during a move? Read our blog post: "How to Pack Your TV Without the Original Box." for a step-by-step process on how we protect your television.

Can the movers transport my dresser or nightstand with my belongings inside?

The answer depends on a few factors, such as the weight and sturdiness of the furniture, as well as whether there are stairs involved at either the pickup or drop-off location. If the furniture is solid enough to support the weight and there are no stairs, it's likely that the movers can transport it as is. We recommend leaving your items inside, and when the movers arrive, they can assess the situation and let you know if it's safe to proceed.

Do moving companies provide wardrobe boxes

We have wardrobe boxes available to store and transmit your belongings to your drop-off location. However, they must be returned to us upon the completion of your move.

First time hiring movers?

Hiring movers for the first time and not sure what to expect? Click here to read our step-by-step guide on what to expect on moving day

Angeleno Movers

Granada Hills, CA

Business Hours

Monday:          8:00 AM – 7:00 PM

Tuesday:          8:00 AM – 7:00 PM

Wednesday:    8:00 AM – 7:00 PM

Thursday:         8:00 AM – 7:00 PM

Friday:              8:00 AM – 7:00 PM

Sunday:            8:00 AM – 7:00 PM

Saturday:          8:00 AM – 7:00 PM

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